Since 1984, Phillips Auto has strived
to excel our customer’s expectations and satisfaction.
With almost 60% of our business from repeat or referral customers,
our priority is to exceed our customer’s expectations.
Here are a few words from some of our very satisfied and happy
customers:
Malcolm,
I received your thank you letter in the mail
yesterday and had to take the opportunity to email you and express
how impressed I am with your team and the fact that they truly
work as one team.
My son, who is an 18 year old car fanatic, who
frequents your lot in admiration of your cars sends everyone he
knows to Phillips if they are in the market for a "nice"
pre-owned car. He speaks very highly of your sales staff and is
appreciative that they are not discounting of him because of his
age.
I am so pleased that I listened to his advice,
every aspect of my purchase experience exceeded my expectations.
When I am once again in the market I will return to Phillips.
I've already referred several of my friends and associates and
will continue to do so. I thank you and your staff for a very
pleasurable car purchase experience.
Best regards,
Renée L. Hunter
Mal, Theresa and Steve, and the rest of the staff at Phillips
Auto...
Well, I have to say that all this waiting was
really for something!
You guys really run a Great Organization! The car was "As
Promised"
The replacement Wheels look wonderful and the Car was detailed
and ready to go!
Thanks for an Excellent Job. The car rounds out my collection
beautifully! I've enclosed a couple pictures of some of my other
cars so you can understand my obsession! The First picture shows
my 1963 220SE Convertible "In progress restoration".
That car should be finished next week. It's a rare "4 place
Bucket Seat Model". In the Background is my 1971 280SE 3.5
Coupe. The second picture is my 1971 280SE 3.5 Convertible. And
the last picture is my "Low Grille 1970 280SE Coupe".
Thanks and Reguards,
Morgan McBain
I would like to congratulate you on the selection of your staff.
Bill McAdam made purchasing my 2000 Jaguar XK8 a truly pleasurable
event.
Over the past many years I have purchased numerous vehicles, usually
new. The idea of purchasing this pre-owned vehicle was only consummated
because of Bill McAdam. His knowledge of the product and the manner
that he attended to the details gave me the confidence that this,
my fourth Jaguar, was the right choice.
Without question, I will not hesitate to return
to your facility when I have the need, or the desire, for another
vehicle. I have already recommended Phillips Auto to several friends
that are considering purchasing a "new" vehicle in the
very near future.
Please share my pleasure with your staff as I
feel that they are the reason that you are the premier Pre-Owned
Car Dealer in Orange County.
Sincerely,
Robert P. Vlick
Malcolm,
It's hard to convey my surprise and appreciation
of the Phillip's experience. From the sales dept. To Theresa,
Steve, and the young ladies in your Birch street office. Iv'e
bought many a' car used and new but the atmosphere you have created
is super! I especially was pleased and astonished with the large
price tags hanging from the rear view mirrors, that was the clincher
to walk onto the lot! Thanks!
Dwight
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