How Are We Doing?

How are we doing? We want to know that we’re not only meeting your expectations as a dealership, but going above and beyond. To us, our customers are like family, and we want to make sure that you feel that way each time you visit our lot. We strive to make sure that every person feels right at home here at Phillips Auto, so you can bet we do our best to provide the best service and care.

Here at Phillips Auto, we love hearing from you! Take a look at some of the great things our customers have said about their experience with our staff and vehicles. If you like what you see from our other customers, we encourage you to stop by and give us a try yourself! Have an experience of your own that you’d like to share? We want to hear it!

Customer Lobby
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Alexander Fernandez 21 Nov 2018
I have purchased 4 cars from this dealer Michael Alibrando is by far the best guy to deal with one whom I now called a friend
5 rate
Google
Sozo T., Orange, CA 11 Nov 2018
We just purchased our Range Rover at Phillips Auto. We had the best experience EVER! its was our third stop that day; they were so professional, no hassle, good energy, and not pushy. They are priced to sell. Cris was great to work with.  He was honest and so helpful. I would reccomend this place t...o all my friends.  Thank you! Show more
5 rate
Yelp
Tommy K., San Diego, CA 09 Nov 2018
I set an alert awhile back for specs on a specific Toyota Tundra. One came up that fit the bill perfectly for me (white, low miles, tasteful modifications/rims). Turned out it was 80 miles north at a "little no name dealer lot" and at first that worried me, we all hear horror stories about t...he corner lots with flashy cars sitting there. After contacting an acquaintance that used to work there (odd coincidence), I got connected to Niko, one of their top guys. Did some research on the company, they have been around a long time, great reputation, and the average car on their lot is an $80K+ Porsche/AMG/Lambo (and some $200k+ Bentley). So, you can't really muck it up with a pickup truck if you're used to transacting high-end vehicles. Took me a month to step up and negotiate to terms, but we got it done. Niko and Phillips Auto were professional the whole way. I hitched a ride up, took a quick test drive, and had paperwork done within 20 minutes, no hassle, no BS, no surprises (I did all my homework and paid cash, little margin for error). Mike the head Manager wrapped up the final title and DMV and tax papers swiftly and with candid friendly conversation. I felt no pressure once I was onsite and in their grasp. We got the deal done and everyone was happy. I can confidently recommend Phillips and state they are not "a little no name car lot" they are in fact a high-end automotive dealership with a great staff and superior vehicle products. Do not hesitate to shop or buy here. Ask for Niko on the floor, good kid who will treat you right and with a smile, he knows his cars. Kudos to he, Tim, and Mike for a seamless transaction. Love the truck!!! Show more
5 rate
Yelp
Bill S., Norwalk, CA 17 Oct 2018
For a totally hassle-free and fun car buying experience, you need to check out Phillips Auto! My salesman, Bob Jablonski, was as friendly as they come while still tending to the business of selling me the car I wanted at a VERY fair price!Even though I was looking for a car well within my price rang...e & budget, Phillips also has that high-end car you've been craving: Ferraris, etc. graced the showroom and made my wife wish we were wealthy enough to pick and choose from among the high-performance vehicles Phillips offers.Thanks again to Bob and Mike, who did the final paperwork, and made car buying at this dealership a true pleasure... Show more
5 rate
Yelp
Mike L., Huntington Beach, CA 14 Oct 2018
They got me again! I was innocently minding my own business and was washing my car next door so I thought I'd walk over and see what the Phillips Auto gang was up to and of course check out their inventory. That's when I saw and accidentally bought my new Jeep. Theresa tossed me the keys and... my wife and I were off for a test drive. We instantly loved it and knew we found our next weekend toy. We took it back and went home to do a little research. As always, we found their vehicle to be very competitively priced. I check Carguru religiously and their Jeep was priced below market value. It was priced the same as higher mile vehicles with way less options.I was there the next morning when they opened to pick up my new Jeep. Mike was great and got me in and out in no time. Like the other cars I got from Mike and Theresa, it came with two keys and all the books. Always a nice touch. We took the Jeep off roading today and it was a blast. Show more
5 rate
Yelp
Tim J., Foothill Ranch, CA 09 Oct 2018
Drove by, decided to stop in and check out the inventory in person. Very very nice selection. The staff was pleasant and easy to chat with (no one pushy or sleazy). I've had two or three friends buy cars from here and have heard nothing but great things. I'll have to agree with them- looking... forward to getting my next car from Phillips. Show more
5 rate
Yelp
Meng Y., Downtown, Los Angeles, CA 26 Sep 2018
A trustful place to buy or sale cars!! I sold my car to Phillips, it was efficient and nice. Charlie is the best there!
5 rate
Yelp
Amanda J., Diamond Bar, CA 08 Sep 2018
Driving by on PCH I always see the beautiful cars at Phillips Auto. I decided to stop in and take a look. They have an amazing selection of unique luxury cars and SUVs. I don't like my car to look just like everyone else's so this is the place for me. I met Niko and he patiently showed me Po...rsche, Tesla, Mercedes and Jaguars that we're all one of a kind and I definitely won't have the same car as my friends. Niko is very knowledgeable and was able to tell me about each of the cars, list pros and cons based on my driving and lifestyle. I appreciate his knowledge and his interest in helping me find the best car for me. I found my dream car and Niko was able to help me complete the purchase with ease and it didn't take an entire day. I will be telling all of my friends and recommending Phillips Auto and Niko to get the car of their dreams too! Show more
5 rate
Yelp
Tom L., Brooklyn, NY 25 Aug 2018
Malcom is a stand up guy/business owner, and without a doubt went the extra mile to ensure my wife and I had a positive experience purchasing our new car at Phillips Auto!  Due to a significant change in daily commute, we traded in our 17 Porsche Macan S for an essentially brand new 18 Tesla 3.  O...ur situation was unique in that we did not have the ability to wait the 6 month wait time that comes with ordering these cars new and thanks to the amazing assortment of hard to find vehicles at Phillips, we were able to take this car home same day!  Overall, the experience was very positive working with the team at Phillips auto, and Malcom personally ensured that when we closed the deal, my wife and I had the a truly great experience.  He has been in business in Newport Beach for 30+ years and after 1 meeting with Malcom you can see why!  Thank you again Malcom! Show more
5 rate
Yelp
Jay C., Los Angeles, CA 18 Aug 2018
Very easy transaction. I spoke to Theresa on a Friday, I went the next day on Saturday to check out the car and I drove the car home 2.5 hours later.Theresa was great; she is a real hustler and I greatly respect that. While finalizing my transaction, she was juggling three other clients--one by emai...l, one by phone, and another who dropped by in person. Even so, I never felt neglected.Michael from financing was also great. He was extremely patient, transparent, personable, honest, and not pushy--traits atypical of the car finance guy. I don't fit the typical profile of the Newport Beach car buyer but I was treated with the utmost kindness and respect which is always a nice plus in my book. Sad to say, I'm typically used to being condescended to or belittled by sales reps at car dealerships, and I certainly expected the worst considering the Newport Beach area. Malcolm Phillips even passed by as we were wrapping up the sale and he stopped to shake my hand and say hello. Show more
5 rate
Yelp
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