How Are We Doing?

How are we doing? We want to know that we’re not only meeting your expectations as a dealership, but going above and beyond. To us, our customers are like family, and we want to make sure that you feel that way each time you visit our lot. We strive to make sure that every person feels right at home here at Phillips Auto, so you can bet we do our best to provide the best service and care.

Here at Phillips Auto, we love hearing from you! Take a look at some of the great things our customers have said about their experience with our staff and vehicles. If you like what you see from our other customers, we encourage you to stop by and give us a try yourself! Have an experience of your own that you’d like to share? We want to hear it!

221 Testimonials

5 out of 5 stars

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I sold my car to Phillips Auto after doing a KBB instant offer. Trevor and Andreas were great to work with. The process was quick and painless with no pressure, I was in and out in 30 minutes at the price we agreed on. If you are selling or buying, check them out. I couldn't recommend them more.

Kevin Quinn

2026-08-06

I recently worked with Trevor to sell my car, and the experience was absolutely incredible. From start to finish, he was professional, friendly, and respectful of my time. The process moved quickly, everything was explained clearly, and I felt I received a fair deal. Selling a car can sometimes feel stressful or complicated, but Trevor made the entire experience smooth, simple, and hassle-free. Great communication from the beginning. They were quick to reach out. It was refreshing to work with... More

Madison Li

2026-07-26

I was thinking of selling my Jeep & curious about the current estimated value. I filled out the online Kelley Blue Book.l questionnaire for my quote to get calculated. I received a call from 3 nearby dealerships. The first call came from Andreas at Phillips Auto. I took his inquiry and since I was not sure about selling it, we arranged to speak again in 6 days’ time while I researched & made up my mind. Much happened in six days. 90% negative. I asked a friend who sold cars on his own. He helped me clean my Jeep and advised what needed to be done to maximize its appeal in photos & even helped with washing & vacuuming the interior & buffing sun faded plastic parts. But he did try to steal my title as well. Then I had offers from family & friends which were way below the KBB estimate. One friend was true about helping connect me with knowledgable Jeep folks but I did not have the time & supplies to beautify my Jeep for a great private sale. In addition, I drove my car to CarMax as AI said the strongest and most transparent offer would be from Carmax. AI is wrong sometimes & was wrong here. Phillips Auto is on PCH across the street from Balboa Bay Resort. I had made an appointment & was so despondent about all responses regarding my Jeep that I canceled my initial 10 am but Andreas was kind about my timidity & didn’t force me to keep our appointment. That made me feel better & we re-scheduled later that day. The best decision I made. It is easy to find the dealership & parking is easy. The bright sunny showroom is clean & inviting with luxury sports cars & friendly greeting when you walk in. Andreas is just as affable when meeting in person. I was introduced to his mentor, Bianca. She is down-to-earth and carries no pretenses. You feel as if you grew up with her. She is the reason I decided to let her have the sale. She leads the vehicle appraisal with a knowledgable and efficient eye and comes prepared with comparable inventory to your car appraisal. The team is transparent and do not rush you. I felt great choosing Phillips Auto to take my Jeep off my hands. The paperwork went quickly since I brought the title & original keys. I know the next driver will be very happy with how Phillips renews the Jeep to a cruise-worthy level like the rest of its inventory. Thank you Phillips Auto. I even got a complimentary Uber ride home. This was my first happy experience at a dealership, including the time I bought my Jeep brand new off the lot elsewhere; even there I felt rushed & taken advantage of. In contrast, Phillips Auto does everything to transition ownership. (All I had to do was cancel my car insurance & even that was disappointing and felt like a rip off. The day I sold my Jeep was the day my insurance coverage was to start for 6 months. The long term agent I have known for decades treated me less kindly than Bianca & Andreas did. Almost half my payment will be absorbed in admin fees & such. ) *Please give Phillips Auto a try. I have nothing but great things to say of my experience.*... More

Kitty

2026-06-04

⭐⭐⭐⭐⭐ Highly Recommended: Phillips Auto & Mike Aziz – Exceptional Experience! My wife and I recently purchased a stunning shiny black Tesla Model X Plaid from Phillips Auto on April 13, 2026, and we couldn’t be happier with both the car and the entire buying process. From the moment we walked in, the experience was top-notch, and a huge part of that was thanks to our amazing salesperson, Mike Aziz. Mike was knowledgeable, patient, and genuinely helpful throughout the whole process. He answered e... More

Raul Rodriguez

2026-05-04

Great car buying experience. Our sales guy Jerry was very helpful and knowledgable on the Porsche we purchased from Phillips. The car needed some minor work shortly after taking delivery. Jerry and the Phillips teams jumped on getting it taken care of. I can highly recommend Phillips Auto.

Kerry Frank

2026-03-15

Just an amazing car buying experience! From initial inquiry till my car was loaded on a transport to ship to Texas, all aspects of this transaction were flawless. Malcolm and Michael were responsive, professional and very knowledgeable, both on the car and helping get it shipped 1,500 miles across the country. I totally trust and highly recommend Phillips Auto based on this great experience.

Billy Martin

2026-03-08

I rarely take the time to write reviews, but this experience truly deserves one. From the moment I received a phone call in response to an inquiry, I could immediately feel that this guy operates differently than most. Trevor was welcoming, honest, and genuinely focused on helping people rather than just making a sale. That alone already set them apart. Trevor was the standout of the entire experience. He is one of those rare people you meet who is not only incredibly knowledgeable but also ge... More

Rayan

2026-03-05

I had a very speedy transaction done by Trevor Phillips at this dealership. He was very patient and flexible in the road bumps that came up in getting my car to them. Trevor was very kind and professional in our transaction. Trevor used the Kelley Blue Book Instant Cash Offer evaluation of my car as the price offer which was very fair and transparent. I recommend Trevor for those looking to sell their car quickly and for a fair price.

Ryan Guidotti

2026-02-17

I’ve always wanted to buy a car from Phillips Auto and finally found the time to do it, and I’m very happy I did. I just purchased a Cadillac Escalade and the entire experience was seamless. Jerry and Mike were amazing to work with, professional, efficient, and easygoing. I showed up and left with the car in about an hour. Couldn’t be happier with the purchase and the overall experience. Highly recommend Phillips Auto.

Shalva Khizanishvili

2026-02-11

We purchased a gorgeous Porsche 911 from Phillips Auto. All the cars on the lot are beautiful, luxurious vehicles in exceptional condition. It is fun to just go here and see their inventory- it is like visiting a car show. We worked with sales manager Mike Aziz. Mike was very helpful, courteous and knowledgeable. He made the transaction an easy and pleasant experience. We would shop here first for a gently used, high quality auto!

Mark Ochenduszko

2026-02-10

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