How are we doing? We want to know that we’re not only meeting your expectations as a dealership, but going above and beyond. To us, our customers are like family, and we want to make sure that you feel that way each time you visit our lot. We strive to make sure that every person feels right at home here at Phillips Auto, so you can bet we do our best to provide the best service and care.
Here at Phillips Auto, we love hearing from you! Take a look at some of the great things our customers have said about their experience with our staff and vehicles. If you like what you see from our other customers, we encourage you to stop by and give us a try yourself! Have an experience of your own that you’d like to share? We want to hear it!
4.9 out of 5 stars
Ask for Tim or Nick. Extremely professional and will answer any questions you have and make sure you are being taken care of. Easiest car purchase I’ve ever done and wasn’t pressured into anything. Will definitely come back to Phillips to buy another vehicle. You want your dream car? Ask for Tim or nick.
Chris is great! Got my Lx 570 there. Staff are really professional.
Purchased my first car from here (Range Rover sport) and Tim had us in and out in no time! He's truly an expert at what he does and very informative! He continued to help me even after my purchase which made me feel like he went above and beyond to ensure my satisfaction. Thank you, Tim!
Thank you Nick and Tim! Best Experience Ever!!We will be back many more times!I highly recommend coming here and asking for Nick or Tim!
I had been putting off selling my 911 for months now as it's been so hard to let go of this absolute beauty that I'd thoroughly enjoyed for the last 4 years. However, it was time to move on to something more practical, so off I went searching for a new home.....well, the best price.....for her.I'd checked out a few other dealers before stumbling across Phillips on Yelp. I had a feeling I was going to get another low ball offer for my car, but thought I'd give them a shot....no harm trying. I filled out the form on their website, and I was contacted by Chris shortly after. He informed me that his boss (Malcom) was very interested, wanted to view my car, and would perhaps make a cash buyout for it. I said ok, and made an appointment to bring my car in a couple of days later.Fast forward 2 days....showed up at the dealership, and wow.....what a lot of really nice cars in their lot, and all visible right off the PCH! I drove in, and Chris happened to be outside. He was really nice and greeted me as I got out of my car, and I was soon introduced to Malcom (the owner).Lets just say that, after some discussion in his office, things went very well, and I was made the offer I was actually looking for. Yes, as a proud owner of the car that I'd babied for more than 4 years I knew it was worth more, but I also had to be realistic that it had to be re-sold so I did take that into account. Nevertheless, I was very happy with the offer, the check was prepared, and paperwork were prepared, and that was it....done deal! Malcom was very nice, easy to talk to, and made a lot of sense in justifying his offer.....I felt that he was very fair and appreciate his honesty and straightforwardness.As I left the dealership, I took one last walk and look around my car.....former car......said my sad and tearful goodbyes.....and moved on with my life ......hmmm, what car should I buy next?! :)... More
I was looking for a Nissan GTR, found Phillips Auto in Newport Beach had one. Call them up spoke to Rich very professional on the phone they close early but was willing to stay open for me to look at the car. Went back the next day to buy the car. There was no pressure in finance and received a good rate by Mike thanks. Highly recommended if you’re looking for a exotic car.
"A Big Thank You to Niko" of Phillips Auto Group. He's the type of salesperson everyone wants to deal with when looking for a vehicle. We searched and searched the internet for a Jeep with low miles, in excellent condition that wouldn't break the bank. Throughout the process and after viewing and researching multiple vehicles at multiple dealers all roads led to Phillips Auto. We made the decision to stop in and test drive. Niko was patient and professional and we never felt a bit of pressure. He was equipped with all the information we needed, answered multiple questions, followed up and always returned our calls. When we arrived to pick up our Jeep, he made sure we drove the vehicle one more time and then handed us off to Tim in finance which was also a very quick and professional process. Niko made our car buying experience incredibly comfortable and stress free which I can honestly say is rare. We would definitely recommend Phillips Auto to others based on our experience with him.... More
We just purchased our Range Rover at Phillips Auto. We had the best experience EVER! its was our third stop that day; they were so professional, no hassle, good energy, and not pushy. They are priced to sell. Cris was great to work with. He was honest and so helpful. I would reccomend this place to all my friends. Thank you!
I set an alert awhile back for specs on a specific Toyota Tundra. One came up that fit the bill perfectly for me (white, low miles, tasteful modifications/rims). Turned out it was 80 miles north at a "little no name dealer lot" and at first that worried me, we all hear horror stories about the corner lots with flashy cars sitting there. After contacting an acquaintance that used to work there (odd coincidence), I got connected to Niko, one of their top guys. Did some research on the company, they have been around a long time, great reputation, and the average car on their lot is an $80K+ Porsche/AMG/Lambo (and some $200k+ Bentley). So, you can't really muck it up with a pickup truck if you're used to transacting high-end vehicles. Took me a month to step up and negotiate to terms, but we got it done. Niko and Phillips Auto were professional the whole way. I hitched a ride up, took a quick test drive, and had paperwork done within 20 minutes, no hassle, no BS, no surprises (I did all my homework and paid cash, little margin for error). Mike the head Manager wrapped up the final title and DMV and tax papers swiftly and with candid friendly conversation. I felt no pressure once I was onsite and in their grasp. We got the deal done and everyone was happy. I can confidently recommend Phillips and state they are not "a little no name car lot" they are in fact a high-end automotive dealership with a great staff and superior vehicle products. Do not hesitate to shop or buy here. Ask for Niko on the floor, good kid who will treat you right and with a smile, he knows his cars. Kudos to he, Tim, and Mike for a seamless transaction. Love the truck!!!... More
For a totally hassle-free and fun car buying experience, you need to check out Phillips Auto! My salesman, Bob Jablonski, was as friendly as they come while still tending to the business of selling me the car I wanted at a VERY fair price!Even though I was looking for a car well within my price range & budget, Phillips also has that high-end car you've been craving: Ferraris, etc. graced the showroom and made my wife wish we were wealthy enough to pick and choose from among the high-performancevehicles Phillips offers.Thanks again to Bob and Mike, who did the final paperwork, and made car buying at this dealership a true pleasure...... More